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Privacy Policy

GunsBay America LLC  DBA "GunsBay.com" values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Guns Bay America LLC of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.

 

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time GunsBay.com decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.

 

This Policy applies to GunsBay.com and any affiliates company listed below, and it governs any and all data collection and usage by us. Through the use of GunsBay.com and any affiliate's website listed below, you are therefore consenting to the data collection procedures expressed in this Policy.

 

Affiliate Companies:

GunsBay MTL, GunsBay LLC, Diamond Grade Protection,

Please note that this Policy does not govern the collection and use of information by companies that GunsBay.com does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.

 

Specifically, this Policy will inform you of the following

  • What personally identifiable information is collected from you through our website.
  • Why we collect personally identifiable information and the legal basis for such collection.
  • How we use the collected information and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.

Information We Collect

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as:

  • Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc. which may be used when you purchase products and/or services and to deliver the services you have requested.
  • Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.
  • In addition, GunsBay.com may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.
  • GunsBay.com may also deem it necessary, from time to time, to follow websites that our users may frequent to gleam what types of services and products may be the most popular to customers or the general public.
  • Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed membership forms, registration, listings, transactions, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for on this Policy.


Why We Collect Information and For How Long

We are collecting your data and information for several reasons:

  • To enhance our understanding of your needs and deliver the services you request;
  • To pursue our legitimate interest in improving our offerings and products;
  • To send promotional materials via email that we believe might interest you, provided we have obtained your consent;
  • To reach out for your participation in surveys or market research, given we have your consent;
  • To tailor our website based on your online activities and preferences.
  • The duration for which your data is kept will not exceed what is necessary. The criteria for determining this duration include the relevance of your personal information, the appropriate duration to retain records to show we've met our obligations, any time limits for potential claims, prescribed retention periods by laws or advised by regulatory bodies, the nature of our contract with you, your consent, and our stated legitimate interests in maintaining such information as per this Policy.

Additionally, we use your data to:

 

  • Notify you about transaction-related matters on our website;
  • Conduct our billing, administration, and collection duties (and contact you when needed regarding these tasks);
  • Inform credit reporting bureaus about your account's status, including any overdue payments or defaults;
  • Communicate with you and fulfill your requests (like newsletter subscriptions), including promotional communications as outlined in Section I(5) below;
  • Settle disputes that involve you;
  • Disclose information to law enforcement or governmental entities, or authorized third-parties, in compliance with legal requirements during a criminal investigation;
  • Share information with third parties for the investigation of fraud, alleged illegal activities, or any action that could legally implicate you, us, or other website users;
  • Other legally required or permitted activities under applicable laws.
  • To customize our website according to your online behavior and personal preferences.
  • The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

 

Types of Information we Collect

Transaction Information

At GunsBay.com, we accumulate specific details provided or generated in the course of transactions on our platform. This encompasses all buying and selling activities, shipping details when shipping is conducted through our site, and additional information you supply related to the purchase or shipment of an item. This collective data is referred to as "Transaction Information". Furthermore, any personal information shared during message board discussions, chats, communications, or within the dispute resolution process is also categorized under Transaction Information.

 

Financial Information

Users aiming to list items for sale on GunsBay.com are required to submit financial details, including but not limited to, bank account numbers, credit card information (number, expiration date, security code), and billing address, herein referred to as "Financial Information". Financial Information is essential for billing purposes for site transactions and fee collections.

 

Site Activity Information

GunsBay.com is dedicated to understanding our users' interests and the reasons behind their visits. As such, we gather information described in this section as "Site Activity Information". Through user surveys or updates to preferences on the Preferences page, we collect data on user interests, which are then reflected in your user profile. Moreover, when logged in, your IP address and device information may be linked with your profile within our systems to enhance our service.

 

Contests and Surveys

Participation in contests or surveys on GunsBay.com may require you to provide personal information beyond your user profile details. This information aids in contest or survey administration (e.g., contacting winners) or as specified at the point of collection.

 

Information Requests

To fulfill your requests for information or other inquiries made through GunsBay.com, we may request personal information.

 

Social Media Interaction

When you engage with GunsBay.com's pages or accounts on social media platforms like Facebook® or Twitter®, we may collect your username and other transmitted information. This data helps us respond to your queries, improve our services, and serve other purposes disclosed at the interaction time.

 

Communications from GunsBay.com

The majority of emails from GunsBay.com are triggered by user actions (registration, transaction confirmations, listing confirmations, or choosing to receive certain communications) or are necessary to inform you about changes or events related to the site. Users have the option to opt out of marketing communications as outlined in the section titled "Communications from the Site and Your Choices." Emails from our site may include web beacons or clear .gifs to track email campaign performance, though we do not link this data to personal information in our systems.

 

Other Information Collection

Your IP address is automatically collected when you visit GunsBay.com, aiding in server issues and site administration. Your IP address gathers broad demographic data and tracks site usage patterns without being linked to individual user data. We may also collect geolocation data, device ID and type, as well as web usage statistics, without correlating this information to specific users. Note that third-party analytics and advertisers might link this data to individual profiles; options regarding this are detailed in sections on "Website Analytics" and "Banner Advertising".

 

Use of Information Collected

  • GunsBay.com does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.
  • GunsBay.com may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from GunsBay.com and its the affiliates.
  • GunsBay.com and its the affiliates may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.
  • GunsBay.com may feel it necessary, from time to time, to contact you on behalf of our other external business partners with regards to a potential new offer which may be of interest to you. If you consent or show interest in presented offers, then, at that time, specific identifiable information, such as name, email address and/or telephone number, may be shared with the third party.
  • GunsBay.com may find it beneficial to all our customers to share specific data with our trusted partners in an effort to conduct statistical analysis, provide you with email and/or postal mail, deliver support and/or arrange for deliveries to be made. Those third parties shall be strictly prohibited from making use of your personal information, other than to deliver those services which you requested, and as such they are required, in accordance with this agreement, to maintain the strictest of confidentiality with regards to all your information.
  • GunsBay.com uses various third-party social media features including but not limited to Facebook, Twitter, Instagram, Threads, Youtube and other interactiveprograms. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within GunsBay.com's control.

Disclosure of Information

GunsBay.com may not use or disclose the information provided by you except under the following circumstances:

  • as necessary to provide services or products you have ordered
  • in other ways described in this Policy or to which you have otherwise consented
  • in the aggregate with other information in such a way so that your identity cannot reasonably be determined;
  • as required by law, or in response to a subpoena or search warrant;
  • to outside auditors who have agreed to keep the information confidential;
  • as necessary to enforce the Terms of Service;
  • as necessary to maintain, safeguard and preserve all the rights and property of GunsBay.com.

Non-Marketing Purposes 

GunsBay.com greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in GunsBay.com products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.

 

Children under the age of 18

GunsBay.com's website is not directed to, and does not knowingly collect personal identifiable information from, anyone under the age of eighteen  (18). All persons under the age of 18 are not authorized and strictly forbidden to use Gunsbay.com.

 

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to support@gunsbay.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. GunsBay.com will continue to adhere to this Policy with respect to any personal information previously collected.

 

Links to Other Websites

Our website does contain links to affiliate and other websites. GunsBay.com does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.

 

Notice to European Union Users

GunsBay.com's operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy.

 

Security

GunsBay.com takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage.

 

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control.

 

The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users' trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.

 

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.

 

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

Email: support@gunsbay.com 

Telephone Number: 208-570-4048

Mailing Address:

GunsBay.com

913 S Latah St.

Boise, Idaho 83705

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